Dear HR Office Savers friends and clients,
The COVID-19 pandemic is wreaking havoc on our businesses. Meetings postponed or cancelled and venues closed or limited capacity. I want you to know that HR Office Savers is here to help with your workplace needs.
To our valued clients: There will be no charges for extra phone consultations related to COVID-19. Also, we are extending payment terms with no late payment penalty for any clients in need. If any of our clients need extra help or more favorable payment terms, please contact us at accounting@HROfficeSavers.com.
To friends and network partners: All initial consultation fees are waived through June 30.
If you are a business owner or office manager with questions about how to manage your workplace during these tumultuous times, contact us at info@HROfficeSavers.com to schedule a free consultation.
If you are a worker that has lost your job or may lose your job, we can help you with your resume and prepare you for the transition. Contact us at resumes@HROfficeSavers.com to schedule a free consultation or complete the contact form.
HR Office Savers will continue to remain open and ready to serve by utilizing online channels such as Skype, Zoom and other platforms that enable us to connect remotely. For limited in-person meetings, we are following all health recommendations from the CDC and our local health providers.
Thank you for your support! We look forward to serving your workplace needs.
President, HR Office Savers, Inc.
Posted on: May 21, 2020
Over the last several weeks I’ve been working with my clients on the best way to approach employee time off requests given the COVID-19 concerns. Advice to my clients is customized to their needs, but these general guidelines may be helpful to you:
1. Currently in Florida you are not required to do more than you’re doing regarding time off. However, new pending legislation (which some states have already enacted) may require employers to allow your employees time off with pay for pretty much anything related to COVID-19 —personal or family healthcare, caring for a child not able to attend school, even fear of coming to work due to the virus.
2. When workers come to you with questions and requests for time off, be flexible. Act with compassion and grace. If someone needs time off to care for their child or family member, let them. If they have exhausted their PTO allowance, let them take time off with no pay and no fear of losing their job. Be sure to document the day, time and reason. You can and should still ask for consistent communication from your employees. You can forgo the doctor’s note.
3. Keep your workplace safe. If someone is sick, send them home. It may be awkward and possibly even hurt the worker’s feelings but consider the alternative of an infected worker infecting the rest of your workplace and someone getting ill or worse.
4. Stay the course as best as you can. There will be new direction soon from the state or federal levels as far as pay, time off, closures, etc. We can react then.
If you have specific issues or questions from employees that you can’t answer, contact us today! We’ll do our best to help and will continue to keep you informed with updates and changes as they become available.
Tips for a successful job search – The Resume Part I
I hear from people regularly who are struggling with their job search. Some of you have been looking for months with no success. Finding a new job is not easy! So, what can you do?
In my experience, it begins with having a compelling resume. A compelling resume will open doors with companies. A non-compelling resume won’t even make it to the porch.
In order for a resume to be compelling, it must be accurate, visually appealing, and likable.
Spelling and grammatical mistakes are found in almost one-third of all resumes. We are all moving so fast, that a simple misspelling (“personal” instead of “personnel”, or my favorite “manger” instead of “manager”) can be easily overlooked.
Your resume is your one chance to make a good first impression. Some hiring managers may overlook a simple spelling or grammatical mistake, but it still looks bad and may bring up a question about your attention to detail.
Beyond the obvious (and avoidable) spelling and grammatical mistakes, is your resume truthful? Did you actually graduate from college with that degree in that year? Did you really work at that company during that timeframe and with that title?
Companies fact-check regularly. Be sure to double and triple check your work history, dates, job titles, and other pertinent information.
Your resume is an extension of you; you have to feel good about it. Call it karma or psychology or self-fulfilling prophecy - whatever you call it, you have to personally like your resume for it to work.
You want to put your best foot forward with your resume. If it’s accurate and visually appealing but you don’t like it, we rewrite it.
Sometimes we rewrite it as a functional resume. Sometimes we change the font or the margins. Sometimes we add or remove content. Whatever we do, you have to like it or it’s not complete.
Sure, “visually appealing” is subjective. Beauty is in the eye of the beholder, as they say. But objectively, there are some formatting basics that make a resume visually appealing:
- Are the margins all lined up correctly?
- Is the font consistent?
- Is the text big enough to read without squinting?
- Is the paragraph spacing uniform throughout the document?
Most resumes use Arial or Calibri font with text size 10.5 - 12 (I like Calibri 11). Graphic designers and other artists may choose to use fun and bold colors and text sizes, but the rest of us should stick with standard formatting.
Also, check the length of your resume. There are varying opinions on the optimal number of pages. Some believe it's best to cram everything onto one page. Others think there should be no limit to length, as long as the content is impactful.
My standard resumes are 2 pages, with a recommended maximum of 3 pages. If you are at an early stage of your career with only one or two jobs, one page is sufficient. Pro tip - remember to add your name to all pages!
There are many considerations when writing a resume, such as content, cover letters, objective statements, and more. Resumes are not one-size-fits-all! If you start with a compelling resume that is accurate, visually appealing and likable, your results are sure to improve.
Tips for a successful job search – The Resume Part II
Previously, I shared with you the “big picture” of writing a compelling resume. In order for a resume to be compelling, it must be accurate, visually appealing, and likable. This month I want to talk about content.
Once you are happy with the layout of your resume, you need to refine the wording. What story are you trying to tell the reader? Are you portraying your skills and accomplishments in the best possible way?
The people reading your resume need to know that what you did – or do – will benefit them. The best way to explain this in your resume is by ensuring each of your previous jobs tells a story. You can frame each story with the acronym FRY – Feature, Result, You.
What did you do and how did you do it? These are factual, action statements about your job. If you are a painter, you might say “Paints interior and exterior of homes.” Or if you are a Customer Service Representative, you might say “Answers phones and handles customer complaints.” Most resumes do a good job of this. Pro tip – use action verbs when explaining what you do.
What was the positive result of the task? These are specific accomplishments that show the reader how you performed on the job. If you are a housecleaner, you might say “Successfully completed all cleaning jobs on time and under budget.” Or if you are a salesperson, you might say “Achieved 120% of quota.” Many resumes make the mistake of skipping this part. Pro tip – use numbers when possible. Percentages and dollar amounts stand out on a resume.
What training or self-improvement were you a part of for the benefit of the company? If you are a Human Resource Generalist, you might say “Attended employee benefits training to learn new compliance rules.” Or if you are a help desk technician, you might say “Attended company-sponsored network engineering training to learn additional technical skills.” This is not the time to be shy! Pro tip – be sure that what you add is relevant to the company or position.
There are many considerations when writing a resume, such as cover letters, objective statements, and more. Resumes are not one-size-fits-all! Be sure to review your resume regularly for accuracy, content, and likeability. Have several people review it for you, and don’t hesitate to make changes as needed.
HR Office Savers, Inc. is an independent human resource consulting firm that provides employment advisory solutions to small businesses and individuals in the areas of staffing, compliance, employee relations, resume writing, interview preparation, and job search. With more than 20 years of diverse professional experience in global staffing and human resource management, we help business owners and job seekers navigate the complexities of human resources through hands-on support and education. For more information please call HR Office Savers at 321-831-5995 or visit us at HROfficeSavers.com
Alan Bernstein, SHRM-SCP, is the owner of HR Office Savers, Inc. Prior to launching his business, Alan held a series of Human Resources positions of increased responsibility at Harris Corporation, Honeywell International, GTSI Corp, and Verizon Wireless. He holds a bachelor’s degree in Psychology from The University of Buffalo, is Six Sigma Green Belt Certified, and is a Senior Certified Professional with the Society of Human Resource Management.
A Short Story
“That’s Not My Job”
This is a story about four people named Everybody, Somebody, Anybody and Nobody. There was an important job to be done and Everybody was sure that Somebody would do it.
Anybody could have done it, but Nobody did it. Somebody got angry about that because it was Everybody’s job. Everybody thought Anybody could do it, but Nobody realized that Everybody wouldn’t do it. It ended up that Everybody blamed Somebody when Nobody did what Anybody could have.
how we can solve your HR concerns!